Price Match Policy

At Karelias and Sons, our commitment extends beyond offering an exceptional shopping experience for our handmade rug collections. We are equally dedicated to ensuring our customers receive the most competitive prices for their purchases. If you find one of our rugs advertised at a lower price by another retailer, we are prepared to match that price, provided the specified conditions are met. Our team of experts will review the product's details and contact you within two working days, using the information you provide.

This Price Match Guarantee is exclusively intended for personal purchases. We reserve the right to apply this policy to only one item per customer.

To qualify for a Price Match:

The product must be identical in every detail (including design, material, size, and finish), brand new, not previously owned, undamaged, and sold by an officially authorized retailer.
Proof of the lower price (such as a screenshot, catalogue image, or web link) must be submitted for validation.
The competing item must be in stock and available for immediate purchase and delivery within 2-3 days of your transaction.
Your purchase with us must occur within seven days following the verification process.

Karelias and Sons reserves the absolute right to decline this service at our discretion, ensuring a fair and consistent application of the Price Match Guarantee for all customers.