Shipping Policy

Shipping Policy for Karelias And Sons

Thank you for visiting and shopping at Karelias And Sons. Below, you will find the details of our Shipping Policy, which applies to all orders placed through our website.

Shipping Rates & Delivery Estimates

We offer flexible shipping options to ensure your products arrive safely and promptly:

  • Domestic Shipping (USA): Orders within the United States are eligible for free standard shipping. For faster delivery, expedited shipping options are available at checkout, with shipping rates calculated based on your location.
  • International Shipping: For orders outside the United States, shipping rates will be calculated at checkout. Delivery times may vary depending on the destination country.

Shipment Processing Time

  • In-Stock Items (USA Warehouse): Orders for items stocked in our USA warehouse are processed within 2-3 business days. Standard shipping typically takes 3-7 business days.
  • Made-to-Order Items (Turkey): Products shipped from Turkey are processed and dispatched within 5-7 business days. Delivery may take 7-14 business days, depending on the destination.

Please note that orders are not shipped or delivered on weekends or holidays. If there is a delay in processing your order, we will notify you via email or phone.

Shipment Confirmation & Order Tracking

You will receive a shipment confirmation email containing your tracking number(s) once your order has been shipped. Tracking numbers will become active within 24 hours of dispatch.

Customs, Duties, and Taxes

For international orders, you may be subject to import duties and taxes. These charges are not included in the product price or shipping cost and must be paid by you upon delivery. Karelias And Sons is not responsible for these additional charges.

Damages

Karelias And Sons is not liable for any products damaged or lost during shipping. If you receive a damaged order, please contact the shipment carrier to file a claim. Retain all packaging materials and damaged goods before filing a claim.

Returns Policy

For detailed information on returning your order, please refer to our Return & Refund Policy.